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Server Management
We realize the need for your servers to be running 100%
of the time as well as being updated with the most current software.
It is our job to manage your servers 24 hours a day, 7 days a week,
365 days a year. Managing servers can be a difficult and time consuming
task, even for the most experienced technician. In addition, not
everyone is capable of fixing and monitoring their servers all hours
of the day. We're here to take that responsibility off your shoulders.
We guarantee the highest quality service at the lowest prices possible.
If you find any competitor offering the same service for a lower
price, we will match their price, guaranteed. You have nothing to
lose and we have nothing to gain if our service is not top-notch!
| Server
Management & Monitoring |
24x7x365 (5 minute interval)
Server Monitoring with Reboot
If your server
is down, we will follow your instructions to reboot it
Our response time on reboots is Guaranteed
within 15 minutes! |
| Monitoring Stats -
Access your monitoring stats online, in addition to our weekly
uptime reports e-mailed to you! |
Within 6 Hour Response Time
Guarantee for Support Tickets
Statistically, most tickets are responded to
in less than 1 hour |
Within 24 Hour Resolution Time
Guarantee for Support Tickets
Statistically, most tickets are completely resolved
in less than 3 hours |
Unlimited Admin Work Time!!
We do not
limit the amount of work we do for you, and we do not have any
additional fees! |
Backend Server Software Upgrades
Kernel, Apache,
PHP, Mysql, Perl, Exim, FTP, WHM/CPanel, etc.... |
WHM/CPanel Technical Issues
System updates,
debugging errors, patching bugs, system compatibility checks,
etc.... |
3rd Party Software Installation
Fantastico,
RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer,
Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick,
Perl modules, etc.... |
Initial Server Setup
If you have
a new server, we'll setup and configure the server completely
from scratch to get the server ready for your use! |
Server Backup Restoration
If your server
requires a restore, we'll restore all of your backups returning
your server back to normal. |
Disaster Recovery & Hack Recovery
If your server
is crashed or hacked, we will determine the cause and rebuild
your system from backups |
Server Migration
If you are
moving accounts from one server to another, we will migrate
them for you from the old server to the new server.
You must have root access and CPanel
running on both the old server as well as the new server. |
System
Security, Optimization and Hardening
(performed upon
your request as often as you would like)
CHKRootKit - a simple program
that detects hacker software and notifies you if any has been
detected via email
RootKit Hunter - scanning tool
to ensure your system does not have any backdoors or exploits
Securing and Upgrading of SSH Server
- increases security during ssh connections
APF Firewall - the most commonly
used policy based iptables firewall system (CSF Firewall can
be installed upon request instead of APF)
Anti-DoS configuration for APF
Firewall - helps mitigate denial of service type attacks
Brute Force Detection - notifies
you of numerous login authentication failures and automatically
blocks the attackers ip in the firewall
Log Analysis Software Installation
- Emails are dispatched daily, the amount of detail in the
emails can be changed on request
System Integrity Monitor -
24x7 Internal Monitor that checks all services and restarts
them if they are down
SPRI - changes the priority
of different processes in accordance to level of importance,
hence increasing server performance
Secure and Optimize Apache (HTTP)
- tweaks apache to perform better, and prevent unnecessary
information from being easily seen
MySQL optimization - increases
performance of MySQL
host.conf hardenening - prevent
dns lookup poisoning & spoofing protection
nsswitch.conf modification
- secure and optimize DNS lookups
sysctl.conf hardening - helps
prevent TCP/IP stack from syn-flood attacks and other network
abuses
FTP Hardening - upgrade and
secure your ftp software
Removal of unused software
- prevents exploits and wasted resources
Removal of old logs - regain
wasted space by deleting old archived logs
Shell Fork Bomb/Memory Hog Protection
- prevents a user logged into a shell from consuming all the
resources on the server
Root Logger - logs and emails
you everytime someone accesses root with the timestamp and
their ip address
MyTOP - tool for monitoring
MySQL threads and processes
MultiTail - view multiple log
files simultaneously
TMP Directory hardening ( /tmp,
/var/tmp, /dev/shm) - helps prevents execution of malicious
scripts
Password Scanner - scans for
easy to guess and common passwords
Filemanager - allows you to
edit system files through WHM in case SSH is inaccessible
Firewall Admin - allows you
to edit firewall allow & deny list and config through WHM
Mod_Security - protects against
common url based hack injections (installed upon specific
request only)
Mod_Evasive - defends http
based attacks (installed upon specific request only)
PHP Tightening - tweaks php
to run in a safer and restricted evironment (installed upon
specific request only)
....plus more!
The above is a list of security software we feel is sufficient
to harden your server.
If you have any special security requirements or do not see
the security software you want listed, just let us know and
we will be more than glad to install it for you.
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$29.00/month for cPanel servers
$49.00/month
for Windows servers
No Setup Fee,
No Contract, No Additional Fees, No Hidden Fees
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Contact
our sales department to signup for this service.
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